Senior RF Communications Specialist – White House Communications Agency, Washington, D.C.

Provide secure and non-secure voice, record communications, automated data processing, radio and satellite communications, and audio-visual services in Washington, DC and for special facilities at Camp David, Andrews Air Force Base, other permanent WHMO locations (classified sites), and Presidential travel missions worldwide.

Specific tasks include:

  • The contractor serves as a technical subject matter expert and is responsible for obtaining and managing the electromagnetic spectrum assignments necessary to support the current and future communications systems used to support the President, Vice-President, First Lady, National Security Council, the White House Staff, and the United States Secret Service. The contractor primarily interfaces with the Pentagon J6Z, Joint Chief Staff Office, Global Satellite Support Center (GSSC), Regional Satellite Support Center (RSSC), Joint Task Force-Global Network Operations (JTF-GNO), DSCS Ops, COCOM J3/J6, Army, Navy, Air Force Spectrum Managers, DISA and other agencies.
  • Serve as a key representative who will interface with Government Agencies involved in electromagnetic spectrum on a National and International basis. Agencies include, but are not limited to, the Federal Communications Commission (FCC), the National Telecommunications Information Agency (NTIA), the Department of Defense (DOD), the Department of Homeland Security, U.S State Department, and U.S. Embassies.
  • Coordinate commercial and military satellite support plans, terrestrial support plans, and Host Nation Approval with State Department Information Management Officer (IMO) for all Overseas missions for the President, Vice President, First Lady, United States Secret Service (USSS), National Security Council (NSC), WHCA deployed teams and classified programs.
  • Make recommendations to the agency command introducing methods to optimize the agency’s spectrum and bandwidth usage. Develop business cases and cost-benefit analyses on telecommunications problems and their possible solutions. Participate in the budget and requirements review processes for spectrum acquisition.
  • Participates in DOD reviews to assist in presenting information and advice on telecommunications projects. The contractor will maintain contact with technical specialists through participation in technical societies and symposiums to maintain proficiency on state-of-the art activities in government and industry. Evaluate agency modernization projects to determine spectrum impact (if any) and/or wideband capacity impact.20%
  • Provide consultation of WHCA Systems spectrum and wideband capacity utilization to include but not limited to radio frequency usage and wideband bandwidth allocation. Provide expert consultation concerning development and refinement of WHCA worldwide Ultra-High-Frequency (UHF) and Mystic Star networks used in direct support to the President, Vice President and Emissaries of the United States. Travel occasionally to CONUS and OCONUS locations to review adherence to Agency policies and procedures, and gather information on issues.
  • The contractor serves as a liaison between WHCA and the agency’s external customers throughout the White House community, ensuring WHCA is aware of customer requirements and fulfills the customer needs in an acceptable timeframe. Provides tailored customer service and maintains continuous and open communication between the customer and WHCA on all service and support issues.
  • Advises WHCA and its customers on issues within the Information Systems and Telecommunications arenas and the impact on existing or evolving White House enterprise architecture and supporting systems. Identifies customer preferences with regard to interaction with WHCA, the type of information the customer desires to access, as well as the manner, frequency, and form in which they would like to access it. Documents and communicates these requirements to the Agency’s senior staff as needed.
  • Monitors and facilitates planned and unplanned customer projects that involve implementing Information and Telecommunications Systems solutions to meet the demands of the customer. Develops strategies, plans, and processes to effectively manage and track customer requirements, daily systems outages, and/or service interruptions. Provides guidance to WHCA on prioritization of taskings, monitors progress of these taskings, works with WHCA technical support staff to clearly define customer problems and requirements, and provides feedback to the customer. Develops and evaluates reports to provide statistical analysis of agency’s performance in meeting customer requirements.
  • Analyzes operational requirements and long-term, strategic communications requirements and recommends appropriate solutions and resources. Solicits feedback from the Agency’s operators and engineering staffs and recommends design improvements and upgrades. Use technical knowledge and operational experience to work with customers to clarify requirements. Review existing procedures and policies for completeness, accuracy, and efficiency.
  • Maintains solid customer relationships by handling questions and concerns with speed and professionalism. Performs data entry and uses software programs. Conducts interviews with customers and agency technical representatives in order to plan, conduct, and implement business processes and projects related to information systems applications development. Prepares statements of work that focus on performance-based deliverables and integrates contractor activities with those of the respective customer staffs.
  • Troubleshoot faulty communication assets for customers. Maintain thorough knowledge of all secure and non-secure communication assets issued by Agency. Possess ability to train customers on use of all assets.
  • Participate in DOD reviews, and agency meetings to assist in presenting information and advice on telecommunications projects. Maintain contacts with other technical specialists and engineers through participation in technical societies and symposiums to maintain proficiency on state-of-the-art and evolving activities within government and industry.
  • Duties require occasional 24 hour on call status that may necessitate short notice return to place of work in order to support operational requirements. Perform other duties as assigned.

Qualifications:

  • Bachelor degree in electronics, engineering, or telecommunications (equivalent experience from the military services is acceptable in lieu of a degree).
  • Minimum of ten years’ experience as a Senior RF Communications Specialist and have received Inter-Service Radio Frequency Management, Battle Spectrum Management, or similar RF certifications.
  • Must possess a current Top-Secret Clearance with Sensitive Compartmentalized Information (SCI). Candidate will also undergo a Presidential Support Duty (PSD) for clearance to work in the White House.
  • Operational, policy, and process experience and knowledge of civilian and DoD Frequency Spectrum Management policies, processes, and directives.
  • Broad knowledge and experience of Electromagnetic Spectrum, telecommunications concepts, principles, and practices concerning secure and non-secure transmission media, data transfer, air to ground radio, switching systems, data networks, beyond line of site RF telecommunications, air to ground radio systems, switching systems, data networks, commercial cellular, paging, and handheld networks.
  • Must be able to illustrate, engineer, model and measure bandwidth requirements for fixed, travel trip sites and test sites in foreign and domestic locations. Will be required to use this knowledge to review, analyze, and coordinate resolution of difficult and complex issues and problems – frequency authorizations, spectrum coordination, frequency de-confliction, cybersecurity of satellite networks and RF interference reporting to provide efficient and effective planning, coordination, and management of available spectrum resources to allow the WHCA to operate in a safe and interference free environment.
  • In-depth knowledge of systems, concepts, principles, and practices used by the White House Communications Agency. General knowledge of communications policies, and practices of the White House Office of Administration, the United States Secret Service, and other organizations supported by WHCA. The contractor will be required to use this knowledge to review, analyze, and coordinate resolution of difficult and complex issues and problems. The contractor will be required to provide oral and written communications to clearly explain complex policy and procedural issues.
  • Ability to work independently and display a high degree of initiative and judgment on assignments.
  • Experience and knowledge of the Electromagnetic Spectrum (EMS), telecommunication principles, methods, concepts, standards and practices.
  • Technical expertise to manage database records and draft status reports on customer service issues.
  • Customer Support or Help Desk documented experience.
  • Advanced computer and communications equipment skills with the experience to train customers.
  • Experience to work independently and prioritize multiple tasks simultaneously in order to meet deadlines and communicate effectively during crisis situation.
  • Strong knowledge and experience with satellite modems, terminals, cabling, IDNX, IP and iDirect networks.
  • Strong knowledge and experience with multiple megabit Ku, Ka, X, UHF, and C band satellite systems, as well as cellular and line of sight microwave systems.
  • Strong knowledge UHF radios such as the AN/PRC 117F/G, AN/PRC-152, AN/PRC-150, AN/PRC-158 and AN/PRC-148 radio platforms to include MUOS configurations and usage.
  • Strong knowledge and experience of NIPR, SIPRNET, JWICS, IP, TDM, SONET, and ATM networks.
  • Strong knowledge and experience of cryptograph equipment (KG-194, KG-250, KIV-7M, KIV-19, and TACLANE).
  • Strong knowledge and experience of GPS and highly accurate timing systems such as Cesium timing.
  • Strong knowledge of all wire, wireless, and optical carrier theory.
  • Certified, experienced and have a strong knowledge of Frequency Management to include the DOD, DSO, NTIA, and FCC processes, procedures, and systems required to request and gain approval and resolve interference of current and future frequency needs for the WHCA.
  • Experience to plan and execute from beginning to end the SAR/GAR processes.
  • Ability to use desktop and Microsoft Office tools such as Visio, Access, PowerPoint, Excel,
  • Project, Word, Outlook, SharePoint, JIRA, Confluence, Sun Solaris applications, etc.
  • Possess and maintain a CCNA (Cisco Certified Network Associate) certification.
  • Possess and maintain a MCSE (Microsoft Certified Systems Engineer) certification.
  • Excellent organizational skills, attention to detail, and sound skills in written and oral communication is a must.
  • Must be willing to travel and be gone for long periods of time.
  • Must be able to read and speak fluent English.

Leading Solutions is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer. We are committed to ensuring a workplace free of discrimination based on race, color, religion, age, disability, genetic information, sex, sexual orientation, gender identity, or national origin, military or veteran status, and any other basis protected by applicable law.

Leading Solutions is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and Woman-Owned Small Business (WOSB) headquartered in Kissimmee, Florida. The Company provides professional, technical, administrative, and healthcare services to Government and commercial clients. Leading Solutions customer- centric foundation ensures that our leadership and employees meet customer challenges and build trusting partnerships that lay the groundwork for success.

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