Project/Business Analyst III

Project/Business Analyst III – Cybersecurity and Infrastructure Security Agency, Arlington, VA

Function leads the development, maintenance, and implementation of the JCDC Planning Office’s internal strategies, policies, processes, and procedures. This function also oversees knowledge management for JCDC Planning Office information and documents.

Specific tasks include:

• Support the JCDC Planning Office in Developing, maintaining, and implementing JCDC Planning Office-wide program management policies, procedures, processes, templates, and other documents.
• Develop and implement, at CISA’s direction, a framework for the planning, execution, and prioritization of the JCDC Planning Office’s cyber operations resources and capabilities.
• Provide process improvement support across JCDC Planning Office functions, to include:
  • Identifying, analyzing, and developing improvements to business processes and methods.
  • Documenting process improvement recommendations including “as is” and “to be” process documentation, and briefing recommendations to JCDC and CSD management.
  • Facilitate implementation of management approved processes.
  • Develop process work products: process descriptions, guidelines, templates, checklists to facilitate process compliance.
  • Provide group facilitation and training for new implemented processes.
  • Continuously refine processes to meet ongoing organizational and business goals.
• Conduct ongoing organizational lessons learned to identify and document project and process successes and potential improvements.
• Review and consolidate comments provided by management and staff based on internal and external documents reviews. Review for content, clarity, and grammatical accuracy.
• Assist with developing workflow documentation (e.g., standard operating procedures, work instructions).
• Support the development and maintenance of knowledge management principles and processes.
  • Establish and maintain an effective structure for information management and sharing with appropriate stakeholders via agency provided and/or authorized sharing mechanisms which currently include Intelink, SharePoint, Teams, and Confluence/Maestro.
  • Establish and maintain an effective internal branch information sharing and management structure within branch file shares.
  • Build processes and SOPs for information management through SharePoint and organizational file shares.
  • Maintain branch information management SOPs and Policies
• Create, update, and manage various scheduling tools across the numerous JCDC planning
• office activity groups to ensure all teams are aligned for cyber incident awareness.
• Support workforce management and resource planning:
  • Assist the development of organizational structures, staffing plans, position descriptions, hiring and professional development strategies in accordance with the National Initiative for Cybersecurity Education’s (NICE) Workforce Framework for Cybersecurity, support JCDC Planning Office workforce planning.
  • Assist in mapping statutory, policy and organizational requirements to ensure appropriate allocation of staff and resources.
• Assist with developing JCDC Planning Office metrics and quality assurance by providing the following:
  • Perform quality assurance of documents and other organizational materials.
  • Perform analysis, development and review of program administrative operating plans and procedures.
  • Develop, track, and maintain metrics for Government pilots, and operational planning efforts.
• Assist with the formulation and coordination and provide input for formal and informal taskers , including but not limited to:
  • Congressional Q&A; Media inquiries and talking points; GAO audits; Leadership briefings; Testimony messaging/content; and Legislative reviews.

Qualifications:

• Minimum of 8 years of experience in developing and improving business processes for government or private sector organizations.
• Must possess a Top-secret clearance.
• Requires extensive experience analyzing mission requirements to determine what resources and skills are needed to meet objectives.
• Excellent organizational skills, attention to detail, and sound skills in written and oral communication is a must.
• Must be able to read and speak fluent English

Leading Solutions is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer. We are committed to ensuring a workplace free of discrimination based on race, color, religion, age, disability, genetic information, sex, sexual orientation, gender identity, or national origin, military or veteran status, and any other basis protected by applicable law.

Leading Solutions is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and Woman-Owned Small Business (WOSB) headquartered in Kissimmee, Florida.  The Company provides professional, technical, administrative, and healthcare services to Government and commercial clients. Leading Solutions customer- centric foundation ensures that our leadership and employees meet customer challenges and build trusting partnerships that lay the groundwork for success.