System Support Specialist – Corpus Christi, TX
Location: Corpus Christi, TX
Job Type: Full-Time
Clearance Level: Public Trust (SF-85P+PS)
Compensation: $29.06/hour base + $4.93/hour fringe
About the Role
We’re seeking a System Support Specialist in Corpus Christi to support the U.S. Attorney’s Office for the Southern District of Texas. You’ll handle desktop and network support, resolve user issues, install hardware/software, and deliver training to keep our office mission-ready.
Key Responsibilities
- Triage and resolve help-desk tickets via phone, email, or onsite
- Set up and maintain PCs, printers, and other peripherals
- Configure OS and standard applications (word processing, spreadsheets, email)
- Perform hardware/software diagnostics and coordinate repairs
- Troubleshoot LAN issues and liaise with network teams
- Create documentation and lead user training sessions
What We’re Looking For
- Proven end-user support experience, both remote and onsite
- In-depth knowledge of Windows OS, Microsoft Office, and PC hardware
- Strong problem-solving skills in both standalone and networked environments
- Excellent communication skills and professional phone etiquette
- Must qualify for SF-85P+PS Public Trust clearance
- Bachelor’s degree in a relevant field is a plus
Nice to Have
- Background in automated litigation-support applications
- DOJ office automation experience
- Experience training users on technical topics
- Bilingual (Spanish/English) a plus
How to Apply:
Submit your resume highlighting your hands-on support experience and any relevant certifications.