Seaport Enhanced – Leading Solutions and our team members are proud. . .Our team strives to provide quality and innovative services.
Contract Number: N0000000000000
Program Manager: Theresa Dinwiddie (407) 978-6376
Customer Satisfaction: Jon Herbst (407) 978-6448
QA Program:
Leading Solutions performs its quality assurance on products and services throughout the entire lifecycle of a project, ensuring we actively manage and measure program performance and outcomes against standards and acceptable quality levels. For each project the specific QA processes, procedures and required standards are documented as part of our Program Management Plan (PMP). The PMP includes multiple elements including the QA processes, procedures, standards, and acceptable quality levels for the contract’s products and services. We strenuously analyze and review each requirement to identify requirements and potential problem areas, then use our experience to mitigate issues before they occur. Product and service quality is formally checked through multiple means such as surveillance, different types of technical reviews, audits, feedback mechanisms, and management reviews. All QA requirements and standards will flow down to subcontractors performing work on projects within their issued task orders. Leading Solutions focuses on continuous improvement of our organization’s overall performance through rigorous reviews of performance and processes, which are supported by leadership and management through regular reviews and analyses of performance data. This improves our ability to ensure higher quality performance and compliance.
Our Task Orders: